Shipping policy
At Atlas Carlink, we are committed to delivering high-quality automotive technology products efficiently and transparently. Please review our shipping policy below.
📦 Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not shipped or delivered on weekends or public holidays.
If we experience a high volume of orders, processing may be delayed slightly. In such cases, we will notify you by email.
🚚 Shipping Times & Delivery Estimates
Estimated delivery times vary depending on your location:
- Canada: 7–15 business days
- United States: 7–15 business days
- International: 10–25 business days
Delivery times are estimates and may vary due to customs clearance, carrier delays, or external factors beyond our control.
🌍 Shipping Locations
We currently ship to Canada, the United States, and select international destinations.
If your country is not available at checkout, please contact us before placing an order.
💰 Shipping Fees
Shipping fees (if applicable) are calculated and displayed at checkout.
Some products may qualify for free shipping, which will be clearly indicated on the product page.
📡 Order Tracking
Once your order has shipped, you will receive a tracking number by email.
Please allow 24–72 hours for tracking information to update.
🛃 Customs, Duties & Taxes
Atlas Carlink is not responsible for customs fees, import duties, taxes, or other charges imposed by your local government. These fees are the responsibility of the customer.
📦 Incorrect Address or Failed Delivery
Please ensure your shipping address is correct at checkout.
Atlas Carlink is not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.
If a package is returned to us due to a failed delivery, additional shipping fees may apply to resend the order.
❗ Lost or Delayed Packages
If your order has not arrived within the estimated delivery timeframe, please contact us. We will work with the shipping carrier to resolve the issue.